Digital accessibility

What we do

We regularly scan and audit our website with a variety of tools and techniques to ensure that it is usable by guests who use assistive technology. Where practical, we test any new website content for compliance with WCAG 2.0 prior to launching.

There is a toolbar on the main menu of all our website pages that provides assistive technology and allows users to customise their browsing experience. This toolbar provides additional speech functionality, along with customisable styling features, reading aids and a translation tool with over 100 languages, including 35 text-to-speech voices.

How to book at Dorchester Collection

You can book a stay or make a dining or spa reservation by visiting our website. If you experience any issues with booking, or would prefer to contact us via phone, you can call our reservation specialists 24/7 using the numbers below. Our team speaks over 18 languages.

Accessibility at our hotels

We are committed to creating a smooth experience for all our guests when visiting our hotels. Please click below for our full list of accessible features at each of our locations: