Careers - unlock your potential at 45 Park Lane
45 Park Lane continues to be the subject of a fraudulent job application scam. This scam targets individuals who have registered with job search websites. Fraudulent job offers and job application forms are being sent by email enticing individuals to disclose personal information and pay money on the pretence of securing work and residence permits. Whilst these emails may appear genuine as they make unauthorised use of the hotel’s name, logo and address etc, they are in fact bogus. We are taking all measures within our power to stop this fraudulent activity.
What do I do if I receive a bogus email?
If you receive such bogus emails regarding hotel careers or application forms please do not respond to them and in particular do not send any money. If you have already responded to such an email, please contact us supplying all relevant details.
How do I know if my job offer is genuine?
We will always conduct at least one interview, either in person or via internet video call, during your application process. We will phone or email you to discuss any potential offers. Once you have accepted, we then follow this up with an emailed offer letter from one of our HR colleagues. When conversing with Dorchester Collection, the only official email domain is ‘@dorchestercollection.com’ – any variation on this is a scam.
Our team at 45 Park Lane are savvy and innovative, like the hotel itself, and take pleasure in welcoming our guests to their vibrant London home. As with all Dorchester Collection hotels, we care for our people, guests, owners and environment by living our values. We work together, celebrating everyone’s contribution and success. Our passion for art, music and theatre is shared with our guests, affording them a local’s perspective of London.
In choosing a career with 45 Park Lane, you’ll embody our great respect for other peoples’ cultures, values and customs. You’ll also act with a sense of community with our local charities and school partnerships. We provide some of the world’s best pay and benefits, along with world-class training & development.
Our exceptional career opportunities in our Mayfair-based hotel include chefs, food & beverage team, housekeeping and ‘host team’ – a personal concierge for every guest, which is a unique selling point for 45 Park Lane.
We are always seeking talented individuals with plenty of personality to join our five-star team, who strive for innovation in all they do. This isn’t just a job – it’s a life-changing career.
The ultimate hotel management company, Dorchester Collection attracts, develops and inspires the world’s best talent.
The best salaries and benefits
We strongly believe in investing in our people – so as well as the chance to greatly develop your career, we offer a substantial and highly competitive benefit scheme.
When you become part of 45 Park Lane, we do everything we can to keep you happy, secure and motivated. This means providing among the best salaries, benefits and working conditions in the hotel industry – and one of the very best in London. Our benefits are designed to look after every aspect of your welfare:
- Complimentary stays in our hotels around the world
- 50% discount at food and beverage outlets
- Enjoy delicious and healthy complimentary three-course meals at Chesters, our employee restaurant
- Online shopping discounts for groceries, high-street shops, travel and fitness
- Uniform provided and laundered free of charge
- 20 days of paid holiday a year (this increases with service)
- Loan service to help buy a season ticket or bicycle for travel to and from work
- Opportunity to join a contributory pension scheme – this gives you full entitlement from the date you start and includes permanent health insurance
- Health care benefits include eye test discounts for computer users and access to our occupational health advisor, chiropodist and osteopath
- Option of Childcare Voucher Scheme
Whatever your role, you’ll receive the best training and plenty of opportunities to develop your career at Dorchester Collection.
Your first experiences
Your development starts as soon as you join us at ENGAGE, our five- day induction programme. This includes three days learning about every aspect of our hotels, followed by two days of cross exposure in a relevant department – you might find yourself with the florists, at the spa or become a butler! You’ll spend time in London and Berkshire, soaking up experiences from our UK hotels. From then on, with our values underpinning all that we do, we provide excellent and regular in-house learning and development opportunities, such as brand development, discovering London and cultural awareness.
Learn a new trade
Are you a front desk agent who longs to discover how to tie a handheld bouquet? 45 Park Lane is for you! We can offer you exposure to another skill, department or even another Dorchester Collection hotel around the world. Previously we’ve swapped bartenders with Hotel Eden in Rome, housekeepers with concierge teams at Le Richemond in Geneva, and pastry chefs with our Californian team members.
Many of our people are sponsored to attend courses at colleges and given study time to advance their careers. Colleagues have the opportunity to work on their English at any level – from basic language classes to professional business writing skills. Additionally, we work with external providers to offer world-class training courses. You may wish to train to become a departmental trainer, attend innovation workshops to boost your creativity or attend one of our tempting and informative masterclasses such as revenue management, chocolate making, or even whisky appreciation – typically held on a Friday afternoon!
For our supervisors and team leaders we offer LEAD, our ten-module leadership development programme based on our core leadership competencies. Following on from this, we offer managers our EXPAND programme, delving into the habits and practices of highly-effective leaders. Finally, for our leadership and executive team we offer INSPIRE, a residential full 360-critique and analysis of you as a leader.
Training standards are, as you would expect, extremely high. We devote considerable time and effort to giving all of our people all the skills needed to exceed guest expectations and to be confident. We are committed to provide you with the learning and development tools you require to create a magical experience for our guests.
Wherever you see your future taking you, 45 Park Lane can offer you exceptional training and development.
Awards and accolades
Our success stems from our exceptional people. Below is just a sample of our people awards and accolades. For our hotel-specific accolades, click here
2014: Dorchester Collection’s Human Resources team awarded ‘Human Resources Team of the Year’, Hotel Cateys
45 Park Lane ‘Top 20 Best Places to Work’, the caterer.com
Acorn Award winner
HR Excellence Gold Award
HR Director of the year – Vice President, People & Organisational Development – Eugenio Pirri
Best HR Team of the Year
Outstanding Employer Engagement AwardHR in Hospitality Awards
Excellence in Employee Engagement
‘Top 50 Employers in Hospitality 2013’ – Caterer.com
Dorchester Collection’s UK regional Human Resources team awarded ‘Human Resources Team of the Year’, Hotel Cateys