Close up on the photographs of Dorchester Collection staff members
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Hotel life during lockdown

May 22, 2020

Dorchester Collection has always been devoted to making a positive difference to the communities in which our hotels operate, and we made sure to support them wherever possible during this global health crisis.
Projection of a message of thanks "NHS Thank You" for the National Health Service on the facade of the Hotel Eden


Dorchester Collection’s UK hotels, The Dorchester, 45 Park Lane and Coworth Park, have donated £25,000 to Hospitality Action, a non-profit who supports hospitality workers who are in need and to help feed their families. And, as well as supporting their local front-line teams and local charities with delicious supplies to keep their strength and morale up, the UK hotels have also been transferring their team’s talents to online platforms through culinary demonstrations and expert advice. Followers can learn recipes and soak up top tips from chefs, sommeliers and the designer florist.


The employees of Hotel Principe di Savoia in Milan and Hotel Eden in Rome have been providing shopping services for people in need, including the elderly and those with severe health conditions who cannot leave their homes due to the risk of contracting COVID-19.

To support Italy’s most vulnerable, both hotels have also been donating food and necessary supplies to homeless charities in Italy. Additionally, a vast majority of employees pledged a portion of their salary to help their local health service.

Hotel Eden, Rome view
Exterior facade of Hotel Plaza Athenee


Le Meurice and Hôtel Plaza Athénée in Paris are supporting local homeless organizations and hospitals by donating toiletries and other necessary goods, including a donation of over 20 iPads to Pitié Salpétriere Hospital to enable hospitalized patients to connect with their families whilst in isolation.

In order to thank health care workers, Le Meurice has also been providing gift vouchers to the family members of hotel staff who are on the front lines.

Los Angeles

Hotel Bel-Air and The Beverly Hills Hotel in Los Angeles implemented an ongoing initiative called ‘We Care Wednesday,’ which sees the hotels’ chefs prepare weekly meals for a dedicated group of front-line workers.

In April, the hotels offered those in the hospitality industry who have lost their jobs or had their pay reduced due to COVID-19 200 complimentary McCarthy Salads and care packages.

The Beverly Hills Hotel launched a Story Time series on social media to help parents and a PenPal program in which hotel employees send hand written notes to those in need of some Pink Palace cheer.

Sunset view of The Beverly Hills Hotel

We look forward to seeing you again soon. In the meantime, here are just some of the many ways we’re preparing for your return.

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