Hôtel Plaza Athénée

Frequently asked questions

 
 

1. Check-in/out times

Check-in is available from 3pm and check-out by 12 noon.

2. Early check-in

If you’ll be arriving early, we’re pleased to offer complimentary early check-in upon availability. However, to guarantee availability during busy periods, we recommend you book the previous night.

3. Late check-out

We’d love for you to prolong your stay with us. Late check-out before 2pm is complimentary, subject to availability. After 2pm, there is an additional charge of 50% of your room/suite rate, and a 100% charge after 6pm.

4. Early departure

We understand that plans can change, so we just ask that you provide notice if departing the hotel before your check-out date. This is complimentary with 24 hours’ notice, or charged at one night’s room rate.

5. Additional beds and cots

If you’d like to add an extra bed in your room or suite, we’ll be happy to arrange this for €100 per night (from 13 years of age). Additional cots are complimentary for children under three.

6. Dress codes

We have a ‘smart casual’ dress code in our bar and restaurants, so we kindly ask that you refrain from wearing caps, ripped jeans, sportswear, trainers or shorts.
At Alain Ducasse au Plaza Athénée jackets are required for gentlemen.

7. Smoking policy

For the comfort of our guests, we have a no-smoking policy throughout the hotel.

8. Pets

We welcome small dogs (under 6kg) at the hotel for €100 per dog, per stay. To make them feel at home, we’ll even spoil them with special amenities including a cotton sleeping basket, dog bowls and their own welcome note. Dogs are welcome at Le Relais Plaza, but we ask that your pooch stays at home when dining at Alain Ducasse au Plaza Athénée.

9. Accessibility

We have six accessible suites at the hotel, including three Junior Suites, one Superior Suite, one Deluxe Suite and one Prestige Suite. Each has wide 90cm doors, with accessible bathroom facilities such as a sliding shower door and handrails.
There are three elevators in the hotel, including access to the spa, and all the restaurants offer wheelchair access. Le Relais Plaza is accessible directly from the street.
Read more about the hotel’s accessible features, facilities and services.

10. Parking

We’re pleased to offer parking in our secured public car park during your stay for €45 per day. Please book in advance by contacting our concierge team at [email protected] or +33 01 53 67 64 99.

11. Bed sizes

Our generously sized beds at Hôtel Plaza Athénée are designed entirely around your comfort. For an indication of measurements, please see below:

King-size – 200 x 210cm (79 x 83”)
Queen – 140 x 210cm (55 x 83”)
Twin – 90 x 210cm (35 x 83”)

12. TV channels

We’re pleased to offer an extensive selection of international TV channels in your room.
Please click here to see the full menu.

13. Accepted payment methods

We accept cash, American Express, MasterCard, VISA and Diners Club. Please note we cannot accept payments by cheque.

14. VAT

10% tax is included in your room or suite rate, but an additional city tax of €5 per person, per day applies.

15. Group bookings

If you’d like to organise a party, meeting or event with us, we just ask that you book a minimum of ten rooms (without banqueting) or seven rooms (with banqueting). For more information, please visit our meetings & events page.