Exterior view of Hotel Plaza Athenee

Hôtel Plaza Athénée

Frequently asked questions

 

1. What time is check-in/out?

Check-in is available from 3pm and check-out by 12 noon.

2. Can I check-in early?

If you’ll be arriving early, we’re pleased to offer complimentary early check-in upon availability. However, to guarantee availability during busy periods, we recommend you book the previous night.

3. Can I check-out late?

We’d love for you to prolong your stay with us. Late check-out before 2pm is complimentary, subject to availability. After 2pm, there is an additional charge of 50% of your room/suite rate, and a 100% charge after 6pm.

4. Can I depart early?

We understand that plans can change, so we just ask that you provide notice if departing the hotel before your check-out date. This is complimentary with 24 hours’ notice, or charged at one night’s room rate.

5. Can I add an extra bed?

If you’d like to add an extra bed in your room or suite, we’ll be happy to arrange this for €100 per night (from 13 years of age). Additional cots are complimentary for children under three.

6. What is the dress code?

We have a ‘smart casual’ dress code in our bar and restaurants, so we kindly ask that you refrain from wearing caps, ripped jeans, sportswear, trainers or shorts.
At Alain Ducasse au Plaza Athénée jackets are required for gentlemen.

7. What is the smoking policy?

For the comfort of our guests, we have a no-smoking policy throughout the hotel.

8. What is the photography policy?

If you’d like to arrange a photoshoot at the hotel, please send a request to [email protected] Please note that unplanned and unauthorised professional photoshoots or video shoots in the hotel public spaces or outlets are not permitted.

9. Does the hotel allow pets?

We welcome small dogs (under 6kg) at the hotel for €100 per dog, per stay. To make them feel at home, we’ll even spoil them with special amenities including a cotton sleeping basket, dog bowls and their own welcome note. Dogs are welcome at Le Relais Plaza, but we ask that your pooch stays at home when dining at Alain Ducasse au Plaza Athénée.

10. Is the hotel accessible?

We have six accessible suites at the hotel, including three Junior Suites, one Superior Suite, one Deluxe Suite and one Prestige Suite. Each has wide 90cm doors, with accessible bathroom facilities such as a sliding shower door and handrails.
There are three elevators in the hotel, including access to the spa, and all the restaurants offer wheelchair access. Le Relais Plaza is accessible directly from the street.
Read more about the hotel’s accessible features, facilities and services.

11. What are the parking options?

We’re pleased to offer parking in our secured public car park during your stay for €45 per day. Please book in advance by contacting our concierge team at [email protected] or +33 01 53 67 64 99.

12. What are the bed sizes?

Our generously sized beds at Hôtel Plaza Athénée are designed entirely around your comfort. For an indication of measurements, please see below:

King-size – 200 x 210cm (79 x 83”)
Queen – 140 x 210cm (55 x 83”)
Twin – 90 x 210cm (35 x 83”)

13. Which TV channels are available?

We’re pleased to offer an extensive selection of international TV channels in your room.
Please click here to see the full menu.

14. What are the accepted payment methods?

We accept cash, American Express, MasterCard, VISA and Diners Club. Please note we cannot accept payments by cheque.

15. Is tax included?

10% tax is included in your room or suite rate, but an additional city tax of €5 per person, per day applies.

16. Does the hotel take group bookings?

If you’d like to organise a party, meeting or event with us, we just ask that you book a minimum of ten rooms (without banqueting) or seven rooms (with banqueting). For more information, please visit our meetings & events page.