Discover career opportunities at Hotel Eden in Rome.
Your first experiences
Your development starts as soon as you join us at ENGAGE, our five- day induction programme. This includes three days learning about every aspect of our hotels, followed by two days of cross exposure in a relevant department – you might find yourself with the florists, at the spa or become a butler! You’ll spend time in London and Berkshire, soaking up experiences from our UK hotels. From then on, with our values underpinning all that we do, we provide excellent and regular in-house learning and development opportunities, such as brand development, discovering London and cultural awareness.
For our supervisors and team leaders we offer LEAD, our ten-module leadership development programme based on our core leadership competencies. Following on from this, we offer managers our EXPAND programme, delving into the habits and practices of highly-effective leaders. Finally, for our leadership and executive team we offer INSPIRE, a residential full 360-critique and analysis of you as a leader.
Training standards are, as you would expect, extremely high. We devote considerable time and effort to giving all of our people all the skills needed to exceed guest expectations and to be confident. We are committed to provide you with the learning and development tools you require to create a magical experience for our guests.
Wherever you see your future taking you, The Dorchester can offer you exceptional training and development.
Many of our people are sponsored to attend courses at colleges and given study time to advance their careers. Colleagues have the opportunity to work on their English at any level – from basic language classes to professional business writing skills. Additionally, we work with external providers to offer world-class training courses. You may wish to train to become a departmental trainer, attend innovation workshops to boost your creativity or attend one of our tempting and informative masterclasses such as revenue management, chocolate making, or even whisky appreciation – typically held on a Friday afternoon!
Learn a new trade
Are you a front desk agent who longs to discover how to tie a handheld bouquet? The Dorchester is for you! We can offer you exposure to another skill, department or even another Dorchester Collection hotel around the world. Previously we’ve swapped bartenders with Hotel Eden in Rome, housekeepers with concierge teams at Le Richemond in Geneva, and pastry chefs with our Californian team members.