Dorchester Collection

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with a particular person.

We collect a variety of Personal Information about our guests, customers and visitors to our website. As our website is not intended for children, we do not knowingly collect Personal Information relating to children.

The Personal Information that the Hotel has collected in the preceding 12 months fall into the following categories:

• Identifiers includes title, gender, first name, maiden name, last name, social security number, driver’s license number or state identification card number, passport number, username or similar identifier and an encrypted version of your login/password. If you interact with us through social media, this may include your social media user name.
• Personal Information includes name, social security number, physical characteristics, home address, billing address, delivery address, email address, telephone numbers, passport number, driver’s license or state identification card number, signature, education, employment, employment history, credit card number, debit card number, bank account number, medical information (such as allergies), your username and password.
• Protected Characteristics includes age, color, disability, gender identity/expression, marital status, medical condition, national origin, race, religion, sex/gender.
  Commercial Information includes details about payments to and from you, details of products and services you have purchased from us, and your purchasing preferences.
• Internet or other electronic network information includes your login data and information we collect about you from cookies.
  Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information includes photos and videos.
  Professional or Employment Related Information.
• Inferences drawn from any of the Personal Information listed above to create a profile or summary about you, i.e. your online profiled data, such as your interests, preferences, feedback and survey responses, as well as any data which we have added (for example, using analytics and profiling), and your preferences in receiving direct marketing from us and our third parties and your communication preferences.

The Hotel acquires this information from the following categories of sources:

• You Directly;
• Group or Corporate Bookings;
• Publicly Available Sources;
• Social Media, where privacy settings are set to public;
• Cookies
• Third Party Booking Services
• Technology Partners
• Payment and Fraud Prevention Services
• Analytics Providers
• Data Partners
• Feedback and Review Partners
• Third Parties to whom you have given permission to share your data with us;
• Third Parties who are permitted by law to share your personal data with us.

For an explanation of the main ways we do this, see the section on “How we collect data” on our general

Privacy Policy which you can find here.

We may use your Personal Information to operate, manage, and maintain our Hotel’s business, to provide our products and services, for management purpose, and to accomplish our business purposes and objectives.

Click here to see a table explaining the business or commercial purpose for collecting your Personal Information, the types of Personal Information that applies to and why it is we can do this. In addition to those listed on the table, the Hotel is also collecting Personal Information, such as name and email addresses, for tracing purposes in case of a COVID-19 outbreak.

We have shared Personal Information and may share your Personal Information with third parties for our operational business purposes. Third parties include our suppliers and service providers (such as outsourced service providers for administration and hotel management (e.g. booking and reservation systems, customer relationship management systems), technology and media services providers, payment processing and fraud prevention providers, fulfilment partners for the gift shop), Dorchester Collection group and affiliates, auditors and professional advisors like bankers, lawyers, accountants and insurers, and government, regulators and law enforcement. We also share Personal Information with third parties connected to advertising, retargeting and analytics. The Hotel does not sell Personal Information.

In the preceding 12 months, we shared the following Personal Information to third parties for our operational business purposes:

If you are a California resident, you have the following rights:

• Right to Know about Personal Information collected, disclosed, or sold.
• Right to Request that we disclose what Personal Information we collect, use, disclose, and sells, including:
  
  • The categories of Personal Information that we collected of you,
  • The categories of sources from which the Personal Information is collected,
  • The business or commercial purpose for collecting or selling Personal Information,
  • The categories of third parties with whom we share Personal Information,
  • The specific pieces of Personal Information we have collected about you,
  • The categories of Personal Information that we sold about you and the categories of third parties to whom we sold such Personal Information
• Right to Request Deletion of any Personal Information that we collected for you.
• Right to Opt-Out of any and all future “sale” of Personal Information.
• Right to be Free From Unlawful Discrimination because you exercised any of your rights under the CCPA.

To make a request for the disclosures or deletion described above, please contact us via this form or call +1 (833) 345-0754. An authorized agent may also complete the foregoing forms or call the toll-free number on your behalf. We will respond to your request consistent with applicable law. This includes matching identifying information provided by you to your Personal Information that we maintain. We will ask you for basic information such as whether you’re a California resident, the nature of your request, your first and last name, email, and details about your purchasing history to verify your identity. If you are making a request to know specific categories of Personal Information we have collected about you, we will ask you to sign a declaration under penalty and perjury that you are the consumer to whom the request pertains. You will not be charged a fee for the verification of your request to know or delete.

The Hotel does not sell Personal Information.