Dorchester Collection

A legacy of care

Caring for the environment, people and how we do business

We recognise the impact we make on society, the economy and the planet, and aim to make a positive difference in the places we operate, in alignment with the United Nations Sustainable Development Goals. That’s why environmental, social, and corporate governance (ESG) aren’t simply pillars that guide us – it’s who we are.
Integrity in action

So how do we build a legacy of care? By staying true to our mission and values, we commit to creating a positive impact on our people, guests, and communities. We ensure that our business practices remain ethical and responsible as we step boldly into the next chapter of our journey.

ENVIRONMENT

ETHICAL BUSINESS

FAIR TREATMENT

ENVIRONMENT

Creating a more sustainable world together

We are committed to making a positive impact on our communities and the planet, actively contributing to the fight against climate change. By focusing on preserving vital resources like water, biodiversity, and ecosystems, we aim to create a more sustainable future, ensuring these life-giving elements are safeguarded for generations to come.

SOCIAL

Caring for our people and communities

We foster inclusive work environments where our people can thrive to reach legendary and extraordinary career aspirations. We promote and prioritise the wellbeing of both our employees and guests and are actively involved in our communities to help create equitable, promising futures for everyone. Together, we aim to make a lasting and positive impact.

WAYS OF WORKING

Caring about how we do business

We recognise that our decisions directly impact both people and the planet. That’s why we are committed to upholding the highest ethical and environmental standards, wherever we operate. Our goal is to consistently exceed legislative requirements, setting a new benchmark for responsible business practices around the world.

Building our legacy

We’ve listened to our guests about reducing our impact on the environment. To help us in this mission, every guest is asked if they’re happy to have their bed linen and towels changed every other day, rather than daily. All bathrooms have a beautiful selection of sustainably sourced toiletries in hand-cast porcelain, which has significantly reduced our use of plastic. We also highlight a commitment to seasonal produce and healthy eating options through an exclusive wellness menu at each hotel. 

Taking action

We know that words are nothing without actions – so here are some of the things we’re doing to create our legacy of care.

  • Carbon offsetting programmes
  • Strategic charity partnerships
  • Bi-annual census to help us support employees
  • Protecting employee health and wellbeing
  • Promoting animal welfare
  • Support for learning and development
  • Anti-Bribery and Corruption Policy
  • Policies to protect human rights

Explore our policies