Dorchester Collection

A legacy of care

Caring for the environment, people and how we do business

We recognise the impact we make on society, the economy and the planet, and aim to make a positive difference in the places we operate, in alignment with the United Nations Sustainable Development Goals. That’s why environmental, social, and corporate governance (ESG) aren’t simply pillars that guide us – it’s who we are.

Aerial view of 12 acre estate in Los Angeles, Hotel Bel-Air

Aerial view of canyon section at Hotel Bel-Air

Integrity in action

So how do we build a legacy of care? By staying true to our mission and values, we commit to creating a positive impact on our people, guests, and communities. We ensure that our business practices remain ethical and responsible as we step boldly into the next chapter of our journey.

ENVIRONMENT

ETHICAL BUSINESS

FAIR TREATMENT

Horses in meadow at Coworth Park Hotel, Ascot

ENVIRONMENT

Creating a more sustainable world together

We are committed to making a positive impact on our communities and the planet, actively contributing to the fight against climate change. By focusing on preserving vital resources like water, biodiversity, and ecosystems, we aim to create a more sustainable future, ensuring these life-giving elements are safeguarded for generations to come.

Portrait of Ana De Castro, Concierge, at concierge desk at Hotel Eden, Rome

SOCIAL

Caring for our people and communities

We foster inclusive work environments where our people can thrive to reach legendary and extraordinary career aspirations. We promote and prioritise the wellbeing of both our employees and guests and are actively involved in our communities to help create equitable, promising futures for everyone. Together, we aim to make a lasting and positive impact.

Maid in uniform seen from a room window and surrounded by the green vine of La Cour Jardin Courtyard, at Hotel Plaza Athénée, Paris

WAYS OF WORKING

Caring about how we do business

We recognise that our decisions directly impact both people and the planet. That’s why we are committed to upholding the highest ethical and environmental standards, wherever we operate. Our goal is to consistently exceed legislative requirements, setting a new benchmark for responsible business practices around the world.

Most recent ESG report

Download our 2024 ESG report

Previous ESG reports

Download our 2023 ESG report