A People First Company : Positive Impacts In & Outside Our Hotels

Children playing with flowers and wild flowers in the Coworth Park Grounds

Social

For positive impacts inside and outside our hotels

In our people-first culture, diversity, inclusion and belonging are core to our DNA – both within our hotels and in our local communities. We strive to create a workforce that reflects the diverse communities in which we operate and nurture a culture where they can be their authentic selves and reach their full potential.

Our strategy

Diversity, inclusion, and belonging (DIB) are central to our We Care philosophy. Our five-year DIB strategy ensures a diverse workforce, fosters psychological safety, and creates inclusive environments where everyone feels valued and empowered to thrive and succeed.

Learning and development

With support from Dorchester Collection Academy, we offer leadership development, inclusive leadership, and allyship training to equip leaders with the skills to care compassionately for their teams.

Team member at The Beverly Hills Hotel, Los Angeles

Engaging diverse talent

We attract diverse talent across all levels, driven by a culture of inclusivity. With policies and training in place, we will enhance these efforts in 2025 through targeted recruitment initiatives.

Gender equity

We’re proud of achieving 50/50 gender representation in the C-Suite and Executive Team. Acknowledging societal challenges, we’ll continue supporting women’s health and working carers to further gender parity efforts.

Staff member in pink dress walking through lobby corridor in morning light at the Lana Dubai

Ethnic minorities

As we embark on our race equity journey, we'll partner with external consultants to develop a strategy that increases representation of ethnic and racial minorities across all levels of our business.

flower details in Deluxe Bungalow Suite at The Beverly Hills Hotel, Los Angeles

Neurodiversity and disability

We’re proud to be a Disability Confident Committed employer partnering with the Business Disability Forum to increase representation of disabled and neurodivergent employees in accessible workplaces.

Portrait of Sales Executive, Francesca Bianchi, smiling and typing on keyboard at Hotel Eden, Rome

Data and systems

We capture workforce diversity through a bi-annual census conducted with voluntary identification. Paired with our engagement survey, we then benchmark employee satisfaction against industry leaders.

Sexual orientation

We're proud to be recognised by LGBTQIA+ charity Stonewall as a Top 100 LGBTQIA+ inclusive employer, having won the gold award following our participation in the Stonewall Workplace Equality Index.

Our communities

While committed to eliminating inequities for employees, we recognise barriers in wider communities. Through partnerships with charities and local schools, we support social mobility with career days, work experience, and volunteer opportunities. Employees also engage in fundraising year-round.

Through their partnership with UNHCR, Hotel Principe di Savoia provides jobs to refugees, helping them rebuild their lives and create safer, more stable futures after being forced to flee their homes.

The Dorchester and 45 Park Lane partner with Noah’s Ark Children’s Hospice who offer expert and compassionate palliative care to over 350 critically ill children and support for their families.

Hotel Eden Rome supports Casa Africa's mission by volunteering to prepare warm meals for homeless refugees. Casa Africa also offers Italian lessons and trade training to help refugees build new lives.

Les Hôtels Solidaires, Le Meurice and Hôtel Plaza Athénée’s charity partner, redistributes uneaten pastries, hygiene products, and furniture to families in need, reducing waste and supporting the community.

Hotel Bel-Air partners with the LA Promise Fund, preparing underprivileged students for college and careers. Through their intern project, the hotel welcomes interns across various departments.

Coworth Park partners with the Ascot Day Centre, a charity providing a home-like environment for the elderly in Sunninghill, Ascot, and Sunningdale, offering social opportunities in a safe space.

Details of the buffet with sculpted fruit cakes and flower arrangement in the Salon Tuileries at Le Meurice, Paris - Dorchester Collection

Our suppliers

As we embark on our ESG journey, we have begun to track and measure spending on local suppliers to support our local economy. This is our first step towards developing a supplier diversity and engagement programme.