Dorchester Collection

Helping people to flourish

Dorchester Collection Academy

Let us help you transform your business by giving you the tools you need for inspirational leadership and the ultimate customer service experience.

Get in touch

Please get in touch and we can discuss what’s right for you and your business.
Contact me
ABOUT US

A first for the UK hospitality market, at Dorchester Collection Academy we offer consultancy services and bespoke learning programmes focused on leadership and customer service. We give you a taste of Dorchester Collection and an insight to our well-earned reputation for exceptional hospitality.

CONSULTANCY

TRAINING

COACHING

INSIGHT

What makes us different?

We’ve carefully crafted our expertise based on the models and techniques used to develop the incredible teams at our Dorchester Collection hotels. It’s this in-depth understanding of luxury service in a luxury market that sets us apart and can work for you, whatever your industry.

CASE STUDIES

Success stories

Let us show you how we’ve created successful training programmes tailored to a range of different industries, including healthcare, private residences, luxury cars and recruitment.

Our academy is a unique learning environment where excellence comes to life, and we are honoured to have the chance to work with others to provide exceptional service, whatever your business.

Beth Aarons, Global Director, Dorchester Collection Academy
Consultancy
Training
Coaching
Meet the team
CONSULTANCY

A fresh perspective

Whatever your business, we’re here to support you with both consultancy and business advice services. We have a deep-rooted understanding of the luxury consumer, and draw on the expertise of our world-renowned hotels and Dorchester Collection corporate team.