A first for the UK hospitality market, at Dorchester Collection Academy we offer consultancy services and bespoke learning programmes focused on leadership and customer service. We give you a taste of Dorchester Collection and an insight to our well-earned reputation for exceptional hospitality.
What makes us different?
We’ve carefully crafted our expertise based on the models and techniques used to develop the incredible teams at our Dorchester Collection hotels. It’s this in-depth understanding of luxury service in a luxury market that sets us apart and can work for you, whatever your industry.
Let us show you how we’ve created successful training programmes tailored to a range of different industries, including healthcare, private residences, luxury cars and recruitment.
Our academy is a unique learning environment where excellence comes to life, and we are honoured to have the chance to work with others to provide exceptional service, whatever your business.
Beth Aarons, Global Director, Dorchester Collection Academy
A fresh perspective
Whatever your business, we’re here to support you with both consultancy and business advice services. We have a deep-rooted understanding of the luxury consumer, and draw on the expertise of our world-renowned hotels and Dorchester Collection corporate team.
Developing your teams
Our programmes are tailored to suit the individual needs of your business through immersive training experiences, inspired by the techniques used to develop the incredible teams at our hotels.
Striving for success
Busy schedules can make it difficult to find space in the diary for personal development, but we believe it’s fundamental to success. Our coaching can be done virtually or in-person, providing more flexibility and a very personalised learning experience.