Dorchester Collection
Careers
Discover career opportunities at Dorchester Collection hotels in London, Ascot, Paris, Milan, Rome and Los Angeles.
Dorchester Collection in numbers
9
Locations
5
Countries
3,600
Employees
67
Nationalities
48
Languages spoken across the collection
30
Annual training hours per year per employee
50/50
C-Suite gender % ratio – F/M
45/55
General Manager gender % ratio – F/M
42/58
Leadership gender % ratio – F/M
Our Vision & Values
Vision
Treasured by guests
Cherished by employees
Celebrated worldwide
Values
We Care
Passion
Personality
Respect
Working together
Creativity
Diversity and inclusion policy
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.
Job opportunities at our hotels
We value each and every team member as a part of our Dorchester Collection family, and we’d be delighted for you to join us.
Corporate office
Dorchester Collection
Sixth Floor East, Lansdowne House
57 Berkeley Square
London W1J 6ER
Dorchester Collection Academy
Ground Floor West, Lansdowne House
57 Berkeley Square
London W1J 6ER
Our hotels
53 Park Lane
Mayfair
London W1K 1QA
45 Park Lane
Mayfair
London W1K 1PN
Blacknest Road
Ascot
Berkshire SL5 7SE
9641 Sunset Boulevard
Beverly Hills,
California 90210
USA
701 Stone Canyon Road
Los Angeles
CA 90077
USA
25 avenue Montaigne
75008 Paris
France
228 rue de Rivoli
75001 Paris
France
Via Ludovisi 49
Rome 00187
Italy
Piazza della Repubblica 17
20124
Milano
Italy
Benefits
As part of working with Dorchester Collection and for delivering the ultimate guest experience, we offer our employees many benefits and rewards including:
- A competitive salary
- Local applicable benefits (medical, life, pension)
- Complimentary nights with breakfast within Dorchester Collection after six month’s service
- 50% food and beverage discount at all our Dorchester Collection hotels
- Learning and Development opportunities
- Growth and promotions opportunities
- Seasonal parties and local social events
- Complimentary meals whilst on duty
- Complimentary uniform laundry
- Season Ticket and Cycle Loans
- Complimentary Internet for personal use
- Long Service Awards
- …and many more! Additional benefits may be available in local properties.
Eugenio Pirri Chief people & culture officer
CAREER DEVELOPMENT
Opportunities
It is our mission to be the ultimate hotel management company with a passion for excellence; we nurture and develop excellence in our people. By joining Dorchester Collection you can look forward to attending many innovative classroom and work-based learning events within our very own Academy.
Engage
Engage is our unique induction programme. The first days of your journey with Dorchester Collection will be hosted by your learning & development team. You will meet your general manager and lots of other team members, and will learn about the history of your hotel with a detailed tour of all the rooms, public areas and the all-important back-of-house areas. Engage is the very start of our employee engagement journey, where you will learn our mission and values and all about our iconic collection of hotels, as well as completing any necessary admin to make sure you are comfortable and prepared to begin in your department.
Core skills
During the first three months of life at Dorchester Collection you will be introduced to our exacting standards through a series of core skills learning sessions. You will learn how to deliver the ultimate guest service, advanced communication skills and how to recover the service when things go wrong. You will also be introduced to our personal development process where you will be able to receive detailed two-way feedback on your performance.
LEADERSHIP DEVELOPMENT
Leadership opportunities
We achieve our mission through highly skilled and decisive leadership; we achieve that by attracting the best talent, then investing heavily in learning & development. When you join the leadership team of your hotel you will attend progressive training courses, some of which are detailed below.
Lead
Lead is our supervisor development programme for our team members that are new to leadership. Lead consists of nine classroom days spread over one year with structured activities to complete in between. Lead gives new leaders the skills and confidence to delight our guests and successfully lead their teams in line with Dorchester Collection mission and values.
Expand
Expand is our development experience for heads of department and high potential managers. It is a holistic and memorable three days where managers discover themselves and how they can positively impact their teams and business performance.
Inspire
When you become an executive with Dorchester Collection you can look forward to attending an innovative development and reflection week, where our senior executives receive 360 feedback and personality profiles in order to discover more about who they are as a leader and to provide inspirational leadership to their teams.
Development programme
Ultimate Leader Programme
As recently graduate with a strong interest in leadership roles, we offer you the possibility to join our Ultimate Leader Programme. This is a bespoke management in training programme that last from 12 to 24 months and allow high performers to acquire the operational skills and leadership exposure to start a successful career in hospitality and accelerate their development.
Internships
As an undergraduate or graduate, we offer you the possibility to join us from 3 to 12 months opportunity as an intern and develop your skills trough practical experience and exposure in various areas of the business.
Our code
Our people are our most important asset. We are committed to treating every team member with dignity and respect, with processes that are fair and open. Signing Dorchester Collection’s Code, we never participate in or tolerate discrimination or harassment of any kind, be it social, racial, ethnic, sexual or religious or affecting any other protected status. We nurture, at all times, an environment in which our people can be innovative and take personal and collective responsibility for their actions.
