45 Park Lane

Frequently asked questions


1. Check-in/out times

Check-in is available from 3pm and check-out by 12 noon.

2. Early check-in

If you’ll be arriving early, we’re pleased to offer early check-in upon availability. However, to guarantee availability if arriving before 3pm, we recommend you book the previous night.

3. Late check-out

We’d love for you to prolong your stay with us. Late check-out before 4pm is available for an additional 50% of your room/suite rate, and 100% thereafter.

4. Early departure

We understand that plans can change, so we just ask that you provide notice for long stays if departing the hotel before your check-out date. This is complimentary with 48 hours’ notice, or charged at one night’s room rate.

5. Additional beds and cots

If you’d like to add an extra bed in your room or suite, we’ll be happy to arrange this for £100 per night (from 12 years of age). Additional cots are complimentary.

6. Dress codes

We have a ‘smart casual’ dress code in our bar and restaurant, so we kindly ask that you refrain from wearing caps, ripped jeans, sportswear, trainers or shorts.

7. Smoking policy

For the comfort of our guests, we have a no-smoking policy throughout the hotel.

8. Pets

We do not accept pets at the hotel, with the exception of service dogs.

9. Accessibility

The entire hotel is accessible for wheelchair users.

10. Parking

We can take care of your vehicle during your stay with valet parking for £60 per day.

11. Bed sizes

Our beds all measure 175 x 200cm (69 x 79”) – plenty of space for a blissful night’s sleep.

12. Accepted payment methods

We accept cash, American Express, MasterCard, VISA, Maestro and Diners Club. Please note we cannot accept payments by cheque.

13. VAT

20% VAT is included in the rate of your room or suite.

14. Group bookings

If you’d like to organise a party, meeting or event with us, we just ask that you book a minimum of six rooms. For more information, please visit our meetings & events page.