45 Park Lane
Frequently asked questions
1. What time is check-in/out?
Check-in is available from 3pm and check-out by 12 noon.
2. Can I check-in early?
If you’ll be arriving early, we’re pleased to offer early check-in upon availability. However, to guarantee availability if arriving before 3pm, we recommend you book the previous night.
3. Can I check-out late?
We’d love for you to prolong your stay with us. Late check-out before 4pm is available for an additional 50% of your room/suite rate, and 100% thereafter.
4. Can I depart early?
We understand that plans can change, so we just ask that you provide notice for long stays if departing the hotel before your check-out date. This is complimentary with 48 hours’ notice, or charged at one night’s room rate.
5. Can I add an extra bed?
If you’d like to add an extra bed in your room or suite, we’ll be happy to arrange this for £84 per night (from 13 years of age). Additional cots are complimentary.
6. What is the dress code?
Although London forever strides ahead, elegance never goes out of style. So whilst there’s no strict rule book for our dress code, we kindly suggest no sportswear and wearing smart shorts only by day, not by night.
7. What is the smoking policy?
For the comfort of our guests, we have a no-smoking policy throughout the hotel.
8. Can I bring my children?
We’d love for you to bring your little ones to the hotel. Children of all ages are welcome at CUT at 45 Park Lane at any time, and at BAR 45 until 6pm. When visiting the bar, we ask that children under 18 are accompanied by a parent or guardian.
9. Does the hotel allow pets?
We’re pleased to welcome up to two small dogs (max 7kg/15lbs) for £35 per day (to cover a deep-clean post-stay). Your special guests will even be spoiled with a dog bed, bowl and treats throughout their stay.
We do ask that they remain in your room while you visit our bar, restaurant, spa and gym and are kept on a leash or carrier when moving around the hotel. Our concierge team can arrange a pet-sitter if you need one – just give us 24 hours’ notice.
We’re sure they’ll be on their best behaviour, but please take responsibility for cleaning up after your dog and minimising barking. You will be charged for any dog-related damages.
Of course, service dogs are welcome throughout the hotel.
10. Is the hotel accessible?
The entire hotel is accessible for wheelchair users.
11. What are the parking options?
We can take care of your vehicle during your stay with valet parking for £60 per day. Our secure facility is monitored by CCTV and staffed 24 hours a day.
12. What are the bed sizes?
Our beds all measure 175 x 200cm (69 x 79”) – plenty of space for a blissful night’s sleep.
13. Which TV channels are available?
We’re pleased to offer an extensive selection of international TV channels in your room.
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14. What are the accepted payment methods?
We accept cash, American Express, MasterCard, VISA, Diners Club and China Union Pay. Please note we cannot accept payments by cheque.
15. Is VAT included?
20% VAT is included in the rate of your room or suite.
16. Does the hotel take group bookings?
Rates and terms are based on bookings of up to 4 rooms. For 5 rooms and more, different deposit and cancellation terms will apply and these reservations need to be arranged directly with our sales team. Please contact [email protected] for further information.
If you’d like to organise a party, meeting or event with us, we just ask that you book a minimum of six rooms. For more information, please visit our meetings & events page.