Careers

The Dorchester, London

Discover career opportunities at the Dorchester, London.

 

Careers - unlock your potential

Our people

Our team at The Dorchester are sophisticated and welcoming, just like the hotel itself. We seek well-travelled and worldly individuals who take pleasure in sharing their experience and knowledge with our guests.

As with all Dorchester Collection hotels, we care for our people, guests, owners and environment by living and breathing our values. We work together, celebrating everyone’s contribution and success.”
Our passion for providing the world’s best service is reflected in our knowledge that we’re guardians of this London legend and its historic legacy.In choosing a career with The Dorchester, you’ll notice our great respect for other peoples’ cultures, values and customs, with over 55 nationalities employed at the hotel. We demonstrate a strong sense of community through our local charities and school partnerships. We also provide some of the world’s best pay and benefits, along with world-class training & development.

The exceptional career opportunities at our Mayfair-based hotel include chefs, food & beverage team, housekeeping, florist, spa and engineering. We are always seeking talented individuals with plenty of personality to join our five-star team, who naturally possess innovation to keep us ahead of the competition. This isn’t just a job – it’s a life-changing career.

The ultimate hotel management company, Dorchester Collection attracts, develops and inspires the world’s best talent. Care to join us?

OUR BENEFITS

We strongly believe in investing in our people – so as well as the chance to greatly develop your career, we offer a substantial and highly competitive benefit scheme.

When you become part of The Dorchester, we do everything we can to keep you happy, secure and motivated. This means providing among the best salaries, benefits and working conditions in the hotel industry – and one of the very best in London. Our benefits are designed to look after every aspect of your welfare:

  • Loan service to help buy a season ticket or bicycle for travel to and from work
  • Opportunity to join a contributory pension scheme – this gives you full entitlement from the date you start and includes permanent health insurance
  • Health care benefits include eye test discounts for computer users and access to our occupational health advisor, chiropodist and osteopath
  • Option of Childcare Voucher Scheme”
  • Complimentary stays in our hotels around the world
  • 50% discount at food and beverage outlets
  • Enjoy delicious and healthy complimentary three-course meals at Chesters, our employee restaurant
  • Online shopping discounts for groceries, high-street shops, travel and fitness
  • Uniform provided and laundered free of charge
  • 20 days of paid holiday a year (this increases with service)

Your development at The Dorchester

Whatever your role, you’ll receive the best training and plenty of opportunities to develop your career at Dorchester Collection.

Your first experiences

Your development starts as soon as you join us at ENGAGE, our five- day induction programme. This includes three days learning about every aspect of our hotels, followed by two days of cross exposure in a relevant department – you might find yourself with the florists, at the spa or become a butler! You’ll spend time in London and Berkshire, soaking up experiences from our UK hotels. From then on, with our values underpinning all that we do, we provide excellent and regular in-house learning and development opportunities, such as brand development, discovering London and cultural awareness.

Leadership programmes

For our supervisors and team leaders we offer LEAD, our ten-module leadership development programme based on our core leadership competencies. Following on from this, we offer managers our EXPAND programme, delving into the habits and practices of highly-effective leaders. Finally, for our leadership and executive team we offer INSPIRE, a residential full 360-critique and analysis of you as a leader.

Training standards are, as you would expect, extremely high. We devote considerable time and effort to giving all of our people all the skills needed to exceed guest expectations and to be confident. We are committed to provide you with the learning and development tools you require to create a magical experience for our guests.

Wherever you see your future taking you, The Dorchester can offer you exceptional training and development.

Specialist training

Many of our people are sponsored to attend courses at colleges and given study time to advance their careers. Colleagues have the opportunity to work on their English at any level – from basic language classes to professional business writing skills. Additionally, we work with external providers to offer world-class training courses. You may wish to train to become a departmental trainer, attend innovation workshops to boost your creativity or attend one of our tempting and informative masterclasses such as revenue management, chocolate making, or even whisky appreciation – typically held on a Friday afternoon!

Learn a new trade

Are you a front desk agent who longs to discover how to tie a handheld bouquet? The Dorchester is for you! We can offer you exposure to another skill, department or even another Dorchester Collection hotel around the world. Previously we’ve swapped bartenders with Hotel Eden in Rome, housekeepers with concierge teams at Le Richemond in Geneva, and pastry chefs with our Californian team members.

Awards & accolades

Our success stems from our exceptional people. Below is just a sample of our awards and accolades.

Michelin Guide 2017

Alain Ducasse at The Dorchester sustained its three Michelin stars.

Tío Pepe Challenge 2017

Lucia Montanelli came in at first place in the Tío Pepe Challenge González Byass competition.

Institute of Hospitality Awards 2017

The Dorchester, 45 Park Lane and Coworth Park awarded with ‘Best Graduate Scheme of the Year’.

Bookatable Restaurant Awards 2017

The Grill at The Dorchester included in the Top 50 Best Restaurants in London, and came in at number 7 in the Best British Restaurants in London. Alain Ducasse at The Dorchester came in at number 7 in the Best French Restaurants in London.

British Travel Awards 2016

Dorchester Collection was awarded silver in the ‘Best UK Luxury Hotel Brand’ category.

World Cocktail Championship 2016

Lucia Montanelli, Bartender at The Bar at The Dorchester, awarded 3rd place in the Super final and Gold Medal for Sparkling Cocktail.

Springboard Awards for Excellence 2016

The Dorchester shortlisted in the category ‘The Best Management Strategy’.

‘Excellence in Promoting Careers’ – 2016 HR in Hospitality Awards

The award was made in recognition of the iconic British hotel’s Management Graduate Programme, launched in March 2015, which has seen a total of 22 graduates trained by The Dorchester and 18 graduates move into permanent leadership positions.

100 Hoteliers’ Hotels 2016

The Dorchester included in Hoteliers’ Hotels Top 100.

Acorn Awards 2016

Andrew Booth, Front of House Manager, and David Brosnan, Housekeeping Manager, receive an Acorn Award.

Guild National Cocktail Challenge 2015

Lucia Montanelli, bartender at The Bar at The Dorchester has won the United Kingdom Bartenders Guild National Cocktail Challenge 2015 and is the first female to do so.

Get in touch

Our guests are the heart of our hotels. Whatever you need and whenever you need it, simply ask.



Address

The Dorchester
Park Lane, London W1K 1QA


Call

+44 (0)20 7629 8888


Contact us


The service

At The Dorchester we make sure your stay is as comfortable as possible. Suites and rooms have been built to be flexible so we can create the configuration that’s right for you, just contact our reservation specialists to discuss your needs.


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