Frequently asked questions
1. What time is check-in/out?
Check-in is available from 3pm and check-out by 11am.
2. Can I check-in early?
If you’ll be arriving early, we’re pleased to offer early check-in upon availability. However, to guarantee availability if arriving before 3pm, we recommend you book the previous night.
3. Can I check-out late?
We’d love for you to prolong your stay with us. Late check-out before 3pm is available for an additional 50% of your room/suite rate, and 100% thereafter.
4. Can I depart early?
We understand that plans can change, so we just ask that you provide notice for long stays if departing the hotel before your check-out date. This is complimentary with 48 hours’ notice, or charged at one night’s room rate.
5. Can I add an extra bed?
If you’d like to add an extra bed in your room or suite, we’ll be happy to arrange this for you for £70 per night. Additional cots are complimentary.
6. What is the dress code?
We have a ‘smart casual’ dress code in our bar and Mansion House restaurants, so we kindly ask that you refrain from wearing caps, ripped jeans, sportswear, trainers or shorts. The Barn has a relaxed atmosphere, where muddy boots are welcome.
7. What is the smoking policy?
For the comfort of our guests, we have a non-smoking policy inside the hotel. When outdoors and exploring the grounds, you are welcome to smoke.
8. Can I bring my children?
We’d love for you to bring your little ones to the hotel. Children of all ages are welcome at The Barn, Drawing Room and The Bar. At Restaurant Coworth Park, children under 12 can dine at any time during the lunch period, however at dinner we ask that they dine at the early 6.30pm sitting.
At The Spa at Coworth Park, resident children under 16 are welcome to use the swimming pool 9 – 11am and 4 – 5.30pm, when supervised by a parent or guardian. For safety, children are not permitted to use the steam room, gym or The Spatisserie.
9. Does the hotel allow pets?
Unfortunately, we’re unable to accept pets at the hotel, with the exception of service dogs.
10. Is the hotel accessible?
We offer a selection of accessible rooms in both the Mansion House and Stables, excluding upper-floor Stables rooms. The main hotel areas are all accessible.
Read more about the hotel’s accessible features, facilities and services.
11. What are the parking options?
We’re pleased to offer complimentary parking at the hotel.
12. What are the bed sizes?
Twin – 182 x 200cm (72 x 79”)
King-size – 200 x 200cm (79 x 79”)
13. Which TV channels are available?
We’re pleased to offer an extensive selection of international TV channels in your room.
Please click here to see the full menu.
14. What are the accepted payment methods?
We accept cash, American Express, MasterCard, VISA and China Union Pay. Please note we cannot accept payments by cheque.
15. Is VAT included?
20% VAT is included the rate of your room or suite.