So much more than just lovely rooms and delicious food. We’re here to look after your every need and ensure that the whole family have the time of their lives.
Our VIP concierge team has spent decades building relationships to give our guests the best VIP services available. They will be delighted to help you arrange:
Transportation including car rental and airline information
Event and performance tickets and access to ultra-exclusive events and experiences
Restaurant reservations, including Wolfgang Puck at Hotel Bel-Air
Audio, visual and business equipment
Babysitting and dog-walking services
Mail, messages, photocopies and shipping
Area maps, shopping and personal shopping information
You can contact Hotel Bel-Air’s concierge service by calling +1 310 909 1611 or emailing [email protected]
Stays made extra special
Escape from it all without ever leaving your guest room with the new Experience More menu. Whether it’s creating your own signature cocktail, enjoying the ultimate family movie night in, or maintaining your wellbeing away from home, there’s something on the menu for everyone.
You can find out more about all of these experiences on the in-room iPad or by emailing [email protected]
Families ‒ At Hotel Bel-Air we want to offer your whole family the opportunity for maximum fun, including some time spent exploring and learning. Our unique five-star hotel, spread across 12 acres of lush gardens, is a child’s paradise. Your little gardener can even experience the unique sound of a hummingbird going past, or view the many different types of birds living on property. Our four resident swans, Hercules, Athena, Chloe and Odette are a joy to watch as they swim in our very own Swan Lake. Hotel Bel-Air is truly nature’s paradise. And then, when hunger steps in, our splendid afternoon tea has a special children’s version called the Little Royal’s Tea, complete with a cuddly toy swan of their own.
Plush children’s bathrobes
And when it’s time for excitement further afield, our concierge team can arrange an array of activities around Los Angeles that will have them raving about this amazing city and all that it has to offer.
Hotel Bel-Air is located just off Sunset Boulevard in Bel-Air, only a few minutes from Beverly Hills, Brentwood, Westwood, and West Hollywood. From 9am to 9pm daily, we offer complimentary transportation within a three-mile radius of the hotel.
Our luxury house car will shuttle you in comfort and luxury. We also have a car dedicated to visiting our sister property, The Beverly Hills Hotel and Bungalows, if you’re in the mood for the Polo Lounge, the vintage 1950s Fountain Coffee Room or modern Bar Nineteen12.
The courtesy car will drop off and pick up within a three-mile radius of the hotel. The car is available on a first come, first serve basis and cannot be pre-reserved. Please call the doorman prior to your excursion to check availability.
For over 70 years, the signature oval-shaped pool has been the focal point of life at Hotel Bel-Air. Once a former horse riding ring for the Bell estate, the swimming pool is surrounded by hanging palms and cascading blooms. As the temperature rises, guests are refreshed with hourly, seasonal ‘pop-up refreshments’ such as:
Ice cream sundae – served in a bite-sized waffle cup
Chocolate-dipped banana coins – thinly sliced banana dipped in white and dark chocolate
Frozen grape skewers
Push pops – farmers’ market fresh fruit sorbets (alcoholic and non-alcoholic)
Mini lemonade slush
Granita – pineapple, lemon, strawberry
Sunglasses cleaning and luxurious skincare products courtesy of Hotel Bel-Air Spa are also available, including sunscreen lotion and soothing tonic. Poolside cuisine presented by Wolfgang Puck at Hotel Bel-Air. Lunch, snacks and an array of speciality cocktails may also be enjoyed in this ideal setting.
Open daily from 8am to 8pm
The pool is heated to 27.8C/82F for year-round enjoyment.Explore
Adjacent to the Lobby Lounge, our Business Center at Hotel Bel-Air is available for your enjoyment and convenience. Surf the web, work, research local travel destinations or print airline tickets 24-hours a day via key card access. It features one PC and one Mac workstation, always updated with the latest software.
Filled with timeless treasures, our boutique offers guests a wide variety of custom-made merchandise from cashmere and silks to jewelry and leathers. Many of the items are sold exclusively in the US at Hotel Bel-Air. Gift cards and other signature Hotel Bel-Air items are also available, including magazines, books, signature pool towels, clothing, luxurious bathrobes and our famous Hotel Bel-Air mattresses. Please enquire at the boutique for prices: +1 310 472 1211
The boutique is open daily from 8am to 7pm.Shop now
Hotel Bel-Air adores all living creatures, especially dogs. We have created a programme to ensure your furry friends are treated like royalty and feel as special as you do.
All dog guests receive:
Fluffy designer dog bed for a glorious slumber
Bone-shaped bowl with bottled water
Personalised homemade peanut butter biscuits
Doggie bandana for those stylish nights…watch out for the paw-parazzi!
Our daily pet fee is $35
Joseph Martin hair & beauty
Located adjacent to Hotel Bel-Air Spa, Joseph Martin Hair & Beauty offers a selection of hair and beauty services for awards shows, social events, weddings, or if you just need to feel fabulous.
Open daily 9am to 7pm. Please contact Joseph Martin Hair & Beauty directly at: +1 310 909 1683.
Corporate social responsibility
Dorchester Collection recognises the impact we make on society, the economy and the planet, and we are committed to making a positive difference in the places where we operate. By acting in accordance with our mission and values, we actively demonstrate corporate responsibility in a manner founded on fair treatment of our people, responsiveness to the needs of our guests, environmental responsibility and ethical business practice.
Get in touch
Our guests are the heart of our hotels. Whatever you need and whenever you need it, simply ask.
+44 (0) 1234 567890
The serviceAt Dorchester Collection we make sure your stay is as comfortable as possible. Suites and rooms have been built to be flexible so we can create the configuration that’s right for you, just contact our reservation specialists to discuss your needs.
Dorchester Collection NewsletterSign up to our latest news and exclusive offers at Dorchester Collection