The Dorchester

Hotel services


So much more than just elegant rooms and delicious food. We’re here to look after your every need and ensure that the whole family have the time of their lives.

Pampered pets

Pampered pets

Because our furry friends deserve a little luxury too, we’d be delighted to welcome your dog with a comfortable bed, bowl and tasty treats throughout their stay. We can also arrange a pet sitter and further supplies on request. Please note that with the exception of service dogs, pets are not allowed in our restaurants, bars, spa or fitness area.


Florist at The Dorchester

The Dorchester has long been famous for its beautiful floristry displays, and now our experts welcome you to their world with a new store and workshop at The Promenade entrance. Inside you’ll find beautiful bouquets and candles, as well as our latest pride and joy: The Dorchester Rose. Created for us by Meijer Roses, it’s a delicate blousy bloom, with warm pink tones as it opens.

Florist at The Dorchester
The gold standard of concierge care

The gold standard of concierge care

An exclusive, late night shopping experience? The best seats in the house? Our concierge team are truly the ‘keepers of the keys’ when it comes to this fine city. And they’re all yours.


Families and children

We know that you’re only as happy as your loved ones. From suggesting family-friendly activities across London to arranging professional babysitting and inter-connecting rooms, we’re here to make the most of your entire family’s visit to London.

Your room can be filled with luxury home-from-home children comforts, including freshly-baked cookies, a special gift pack, luxury mini bathrobes and slippers, and family games and TV channels.

Families and children
Chauffeur and transfer services

Chauffeur and transfer services

You are our guest from the moment you land in London. Our chauffeurs are ready and waiting to make sure you travel in style.

Choice of vehicles:

  • Rolls Royce Phantom – regular and EWB (extended wheelbase)
  • Bentley Mulsanne
  • Bentley Bentayaga
  • Bentley Flying Spur
  • Range Rover Vogue – regular and EWB (extended wheelbase)
  • Mercedes-Maybach S 600
  • Mercedes S-Class
  • BMW 7 Series executive saloon
  • Mercedes Viano

Classic cars:

  • 1964 Rolls-Royce Phantom V Limousine
  • 1958 Rolls-Royce Silver Cloud 1
  • 1965 Rolls-Royce Silver Cloud 3
  • 1990 Daimler 4.2 DS420 Vanden Plas

Please note that for certain vehicles advance notice is required. Our concierge team is available to guide you on your car choice and provide information regarding luggage transportation. Child seats can be provided on request and all vehicles offer complimentary Wi-Fi.

Our airport and Eurostar chauffeur service will ensure a smooth transition between The Dorchester and all London airports or St Pancras International station.

‘Meet and Greet’ service includes:

  • On landing, our chauffeur will wait for you in the arrivals hall at the airport
  • On departure, our chauffeur will be waiting on The Dorchester forecourt ready for a swift departure
  • Assistance with your luggage
  • A personal escort to your waiting car
  • Luxury transfer with newspaper, Wi-Fi, bottled water and in selected vehicles a choice of entertainment
  • Heathrow VIP transport service

On arrival at London Heathrow, you will be met at the aircraft and assisted through immigration checks. You will be helped with collecting your luggage and escorted directly to your waiting chauffeur.

When it is time to depart, your chauffeur will introduce you to one of our representatives, who will efficiently assist you through the airline check-in procedures and guide you to your departure gate or respective airline lounge.


Classic cars

Just like The Dorchester, each vehicle in our fleet of luxury cars is a quintessentially British icon. To elevate your experience at the hotel, let us whisk you to your destination in your choice of luxury car, among them a Rolls-Royce Phantom and Daimler Limousine. Whether it’s a sightseeing trip around the city, a luxury airport transfer or making a grand entrance at a special occasion, we believe there’s only one way to travel: in style.

Choice of vehicles:

1964 Rolls-Royce Phantom V Limousine
Princess Margaret owned this very Phantom V and famously gifted hers to her actor friend Richard Harris.

1958 Rolls-Royce Silver Cloud 1
Widely regarded as one of the most distinguished cars ever made by Rolls-Royce, our rare edition always turns heads.

1965 Rolls-Royce Silver Cloud 3
This final edition of the Silver Cloud series was ahead of its time and today its sleek appearance still enjoys enduring appeal.

1990 Daimler 4.2 DS420 Vanden Plas
These cars are favoured by the British Royal Family and Queen Elizabeth The Queen Mother was known for owning several of them.

Classic car hire prices
We have lots of different experiences available including:
From £80 for a local one-way transfer to a museum, theatre, etc.
From £190 for a 90-minute sightseeing trip around London
From £250 for journeys outside of London


Classic cars
Household butler service

Household butler service

The safe and skilled hands of our butler team are at your service. Famed for their intuitive, discreet approach to care, our butlers have been trained to Royal Household standards, and will be proud to look after your every need. From problem-solving to the guardianship of your privacy, they’ll be waiting.

The Dorchester Spa

Everyone needs a different kind of spa, because everyone is unique. Some want to pop in for a moment of luxury, to enjoy a treatment and get on with their day. Others long for a private, soothing space in which to find some therapeutic calm amongst the roar. We’ve crafted our space around every desire. Here you are free to find your own way to take time for yourself, whatever that may be. Our job is to make it happen, your way.

The Dorchester Spa
Valet car parking service

Valet car parking service

The Dorchester’s car park is a secured facility, monitored by CCTV and staffed 24 hours a day.

The tariff for car parking is as follows:

  • Up to 2 hours £20
  • Up to 4 hours £30
  • 4 – 6 hours £40
  • 6 – 24 hours £60

For resident guests, we encourage the car parking charges to be billed to the room and then settled upon departure.

We offer our own secure garage covered 24/7 by CCTV as well as an external, off-site location. In the case of the off-site location, we request that guests allow up to 20 minutes for their vehicle to be retrieved.

Parking on the forecourt

Due to the limited number of spaces, parking on the forecourt is subject to availability and can only be confirmed to a guest after speaking directly to Sense of Arrival.

Advance notice of car parking request

Unless there is a specific requirement or request there is no need for Sense of Arrival to be informed of a request for car parking in advance.

In some cases, we will required advance notice for parking, such as special billing requests or specific location requests.

Get in touch

Our guests are the heart of our hotels. Whatever you need and whenever you need it, simply ask.

Get in touch

Our team

We have the passion, insight and expert knowledge to help make your stay a wonderful one. If you have any questions at all, please don’t hesitate to contact our team.


The Dorchester
Park Lane, London W1K 1QA

Here to help

+44 (0)20 7629 8888

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